Privacy Policy

Last updated: 6/3/2025

Aspire Counseling is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy explains how we collect, use, and safeguard your personal information, including your health records and communication preferences.

1. Protected Health Information (PHI)

As a mental health provider, Aspire Counseling maintains the confidentiality of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We use and disclose your PHI only as permitted or required by law and for purposes such as:

  • Treatment – Providing, coordinating, or managing your mental health care.

  • Payment – Billing and collecting payment from your insurance or directly from you.

  • Health care operations – Internal evaluation, supervision, and administrative duties.

For more information, you may request a copy of our Notice of Privacy Practices.

2. Confidentiality

All counseling sessions and client records are confidential. Information is only released with your written consent, except where disclosure is required by law, including but not limited to:

  • Suspected child, elder, or dependent adult abuse

  • Threats of harm to self or others

  • Legal subpoenas or court orders

  • Mandatory reporting requirements

We take confidentiality seriously and strive to create a safe, private therapeutic environment for every client.

3. SMS Text Messaging Policy

Aspire Counseling may send you text messages (SMS) for the purpose of appointment reminders and service-related communications.

By providing your mobile number and agreeing to receive text messages, you consent to the following terms:

  • You may receive text messages from Aspire Counseling (from phone number 856-279-0020) regarding your services.
  • Message frequency may vary.
  • Message and data rates may apply depending on your mobile plan.
  • Reply STOP to unsubscribe or HELP for assistance.
  • You may also contact us at 856-279-0020 or contact@aspirecounseling.com.
  • Consent to receive SMS messages is not a condition of receiving services.

We do not share, sell, or disclose your mobile opt-in data to any third parties for any purpose.

4. Website Usage and Cookies

Our website uses cookies and similar technologies to improve functionality, analyze performance, and personalize user experiences. You can manage or disable cookies through your browser settings.

5. Data Sharing and Analytics Tools

We do not sell or rent your personal information or PHI to third parties. However, our website uses third-party tools—including Google Analytics, Google Ads, and the Meta (Facebook) Pixel—to help us understand user behavior, improve the website experience, and deliver relevant ads.

These tools may collect non-personal data such as:

  • IP address

  • Browser and device type

  • Pages visited and time spent

  • Clicks and interactions

  • Referral sources (e.g., Google search, social media)

This data is collected via cookies or similar technologies and is processed according to the privacy policies of Google and Meta. You can learn more and opt out at:

We do not combine this behavioral data with your clinical information, and no PHI is shared through these tools.

6. Your Rights

As a client, you have the right to:

  • Request access to or copies of your records

  • Request corrections to your health information

  • Limit how we use or share your information

  • Specify how and where we contact you

  • Request an accounting of disclosures

  • File a privacy complaint without retaliation

To exercise your rights, please email us at contact@aspirecounseling.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted to this page with the latest effective date.

8. Contact Us

Aspire Counseling
212 Skylar Court
Tabernacle, NJ 08088
856-279-0020
contact@aspirecounseling.com

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